The food here is great and good, and the staff is nice, accommodating, and helped me with free parking.

The attention of the staff, especially Juan Fuentes, Mayra and Miguel... The food of Isla Blanca. The Zentropia SPA.

Comfort on the beach, they can't have 40 umbrellas for so many people. The theme restaurants weren't open every day. The non-conclusion of places like the theater or the beach restaurant.

The rooms and show CHIC!!!!. The impressive SPA

Being so new we need to finish some areas

The rooms are nice and the staff is friendly and exceptional, with a reasonable price of $266 per night.

Excellent resort staff, very friendly and trained, warm, make you feel at home!

That there are no coffee machines near the rooms since the room service does not have

Thanks to outstandingly accommodating and attentive staff I had a fine a double room with views of garden. Location just off downtown Cancun which is like 30 minutes away and the airport. Also, on beach.

This place was fairly clean with an amazing location and amiable staff, making it a great way to end our vacation.

The most very helpful and attentive staff I ever met. The hotel was placed within 0.5 miles of the airport.

The staff were very accommodating and friendly, plus the location near the ocean and Japanese restaurant was great.

The room was spacious with a great bathroom featuring a spa bathtub, a walk-in shower, and a hairdryer, plus a nice view of the garden. This place is located just half a mile away from the airport.

The beach at this hotel was absolutely stunning, with crystal clear turquoise waters and powdery white sand. It was the perfect spot to relax and soak up the sun during my Christmas vacation. Additionally, the hotel had a great selection of amenities, including multiple pools, restaurants, and bars. There was always something to do or somewhere to eat on the property, which was convenient. One more advantage was the friendly and helpful staff who made my stay enjoyable.

There were a few negative aspects of my stay. the hotel was quite far from any attractions in the area, making it difficult and expensive to explore Cancun.

The property was wonderful and the location was amazing. My room was large with a private bathroom. - the staff were outstandingly accommodating and attentive, making me feel welcome.

The hotel is clean and spacious. the staff is friendly. the location on the beach is fantastic. the rooms are large and well-equipped with coffee/tea making facilities and glassware. the rate of USD 266 was satisfying. I would definitely return to this hotel when I'm in the area.

Clean resort with friendly staff. Late check-in was not a problem. Enjoyed the silent party and 24-hours sports bar. Beautiful grounds and plenty to do. Amazing food, especially Poiseidon and Sumptuori. Can't wait to return.

Clean and OK room with a view of the garden. 🌳.